Megan Elvrum

Megan Elvrum is the Business Operations Manager at Concept3D. Megan has over three years of experience in business operations and has held positions at soona and Kazmira. At soona, Megan was responsible for posting job descriptions, conducting initial interviews, coordinating with hiring managers, and new hire recruitment and onboarding. Megan also managed the company's equipment procurement process and was responsible for expanding the company's home bays in 2021. At Kazmira, Megan served as the Executive Assistant and Social Media Coordinator. In this role, they were responsible for managing the company's social media accounts, coordinating events, and providing administrative support to the executive team. Megan has a strong commitment to client success and retention and has a proven track record of providing excellent customer service.

Megan Elvrum has a Bachelor's Degree in Communications with a focus in Journalism from Penn State University. Megan also has various certifications from LinkedIn in topics such as Adding Value through Diversity, Delivering Bad News to a Customer, Engagement Evaluation Best Practices for Customer Success Management, Onboarding and Adoption Best Practices for Customer Success Management, Rolling Out a Diversity and Inclusion Training Program in Your Company, Strategies to Foster Inclusive Language at Work, Business Fundamentals for Customer Success Managers, Engagement Preparation Best Practices for Customer Success Management, HR Guidelines Everyone Should Know, and Value Realization Best Practices for Customer Success Management.

They work with Kristen Brandenburg - Client Success Manager, Elizabeth Ekelund - Client Success Manager, and Daniel Sarché - Client Success Manager. Megan Elvrum reports to Courtney Conover, Head of Client Success.