Daniela Troia is a Senior Business Processes Consultant at SAP Concur, where they have excelled for over six years in cloud-based deployments, business travel management, and customer engagement. With a Bachelor of Arts in Business Travel Management from the University of Greenwich, they specialize in implementing and optimizing SAP Concur solutions to drive customer satisfaction and adoption. Daniela possesses expertise in consultative engagement and project execution, adeptly enhancing operational efficiency through technology. Their previous roles include positions at BCD Travel, American Express Global Business Travel, and Carlson Wagonlit Travel, where they honed their skills in account management and project coordination.
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