Erica Eynon

Erica Eynon is a Senior Client Success Manager for Premier Accounts at SAP Concur, where they ensure clients maximize the value of their Concur suite of products. Previously, Erica held positions at various organizations, including a Customer Care/Customer Experience Manager role at LogMeIn, where they developed a customer-focused retention program. Erica began their career as a Teacher's Assistant with AmeriCorps focused on education equity and also worked in educational roles throughout their career, including tutoring and teaching English. Erica earned a Bachelor of Arts in English Literature from the University of Massachusetts Boston and a Master of Arts in Women's Cinema/Literature from the same institution.