Mitch Fallgatter is an experienced professional in client success and business development, currently serving as Senior Director of Client Success for US SMB Premier at SAP Concur since March 2013. In this role, Mitch oversees the utilization and success of over 300 small business clients, focusing on relationship building and maximizing client satisfaction and retention. Prior positions at SAP Concur include Director of Strategic Client Success and various managerial roles in client success and onboarding. Mitch started a career in insurance as a licensed Independent Property & Casualty Insurance Agent at McKee & Andrews Insurance and has experience in sales with House of Harley-Davidson. Educational background includes studies at Minnesota State University Moorhead and graduation from Steele-Dawson High School.
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