Petra U.

Petra U. is a Support Engineer at SAP Concur since July 2018, specializing in issue analysis, solution implementation, and client communication. Previous experience includes serving as a Support Analyst at SAP Concur, where management of client support tickets and troubleshooting software issues were key responsibilities. Petra U. also held the position of Lodging Partner Associate III at Expedia Group, managing hotel and vendor relations for the Czech and Slovak market. As a self-employed Destination Manager for Viking River Cruises, personalized guest services were developed to enhance satisfaction. Additional roles include Reservation Supervisor at Motel One Group, Chief Receptionist at Viking, and Receptionist & Reservation Agent at Hotel Yasmin Košice. Petra U. holds a Bachelor's degree in Geoturism from Technical University of Košice and has educational credentials from the Hotel Academy of Košice.