Vikas Mishra is currently the Director of Global SMB Service Delivery at SAP Concur, where they focus on service delivery and customer experiences within the cloud service sector. Previously, they held positions as Manager of Operations at TRX, a Concur Company, and Gateway NV, as well as Team Leader of Product Support at ebookers (MrJet). Vikas began their career in sales with NETWORK TOURS & TRAVELS, developing customized package tours, and they were self-employed from 2010 to 2012. They earned a Master in Tourism Administration from Devi Ahilya Vishwavidyalaya between 1999 and 2001.
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