Vikrant Upadhyay has extensive experience in client management and technical support, having worked in various roles across multiple companies since 2002. At Sykes Enterprise Inc, Vikrant provided support for Microsoft Games, managed a customer case management team, and handled sales support and baggage services. Following this, Vikrant served as a Client Integration Manager at Siemens Technology India, overseeing the deployment of Concur solutions. At Concur from 2007 to 2013, Vikrant excelled as a Client Account Manager for the Japan/Asia Pacific/Australia regions, managing accounts and leading solution implementations. Currently, as a Senior Manager for TMA Development & Client Accounts at SAP Concur, Vikrant directs a team focused on travel management automation and collaborates with various departments to optimize performance and delivery. Vikrant holds a degree in Mechanical Engineering from B. M. S. College of Engineering and completed early education at Kendriya Vidyalaya.
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