Jason Edwards is a seasoned professional with extensive experience in contact center management and operations. Currently serving as a Contact Center Manager at Conduent since March 2022, Jason previously held various roles at Ventura from August 1998 to September 2005, including Team Manager and Team Leader, where responsibilities encompassed managing teams within multiple units. At Capita Customer Management from October 2005 to August 2015, Jason progressed through several key positions, including Operations Manager and Senior Operations Manager, focusing on team management, KPI achievement, client relationship development, and operational excellence. Jason holds a Master's Degree in Management from Ashridge Executive Education, Hult International Business School, earned between 2016 and 2018.
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