Marco R. is a seasoned professional with over 15 years of experience in the BPO and IT services industry, currently serving as the Director of Global Enablement Projects at Conduent. Previously, Marco held leadership roles at IntouchCX and Xerox, where they specialized in operations management, process improvement, and vendor management. Marco earned a Master of Science in Operations Research from Universidad Galileo in 2023 and a Bachelor of Arts in Business Administration with a focus on Information Technology in 2019. Certified in ITIL v3 Foundation and Lean Six Sigma Green Belt, Marco is dedicated to enhancing service delivery and driving continuous improvement through innovative solutions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices