Richard Murphy is an experienced professional with over 20 years in the IT industry, holding various roles in sales, technical, and managerial capacities. Currently serving as a Case Specialist at Conduent since 2016, Richard specializes in gathering information and resolving inquiries related to pension, healthcare, and insurance benefits. Prior experience includes a Software Engineer role at IBM, where responsibilities encompassed software application testing, problem identification, and technical documentation. Richard also served as an IT Educator for Boston Public Schools, developing IT curricula and supporting academic staff and students. As a co-founder and Vice President of DARI Associates Inc, Richard played a key role in program development for children and business strategy implementation. An educational background includes a Master's degree in Integrated Studies/Management from Cambridge College and a Bachelor's degree in Electronics Engineering from Norfolk State University.
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