Robert Chovnick

Robert Chovnick is an experienced program manager specializing in client services and call center operations. Currently, at Conduent since 2017, Robert designs, implements, and manages contact center programs for Bristol Myers Squibb, overseeing multiple large-scale customer service initiatives with a budget of $4.7 million. Previous roles include managing operations for client service teams at Consolidated Credit and serving as Senior Manager of call center operations for Convey Health Solutions, where leadership was provided to over 500 call center seats. Robert's career began at Affiliated Computer Services in Germany, where technology needs for customer service were managed. Educational qualifications include a BBA in Computer and Information Systems from Baruch College and a Six Sigma Green Belt certification from Florida Atlantic University.