Roger Schoon is an experienced professional in account management and client services, currently serving as Sr. Director, Client Partner at Conduent since September 2019. In this role, Roger oversees the account management strategy for large-scale, global accounts across various BPO business segments. Prior to this position, Roger held several leadership roles at H&R Block, including Director of Client Services, where management of outsourced strategic partnerships for multiple call centers was a key responsibility. Roger's career spans additional significant positions in procurement and supply chain management, with expertise in operational strategy, vendor management, and cost efficiency. Roger holds a Bachelor's degree in Business and Marketing from Illinois State University.
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