Victor Rivera

Victor Rivera is a visionary leader with extensive experience in call center operations, sales, and marketing across various technology companies. They have successfully managed P&L, budgets, and strategic planning, achieving significant revenue growth and client engagement during their tenure as Country Manager at Inova Solutions N.V. and Sales & Marketing Director at several esteemed organizations. Rivera is proficient in Microsoft tools and fully bilingual in Spanish and English, demonstrating a robust capacity for collaboration and negotiation in diverse environments. Currently, they serve as a Senior Call Center Country Manager at Conduent, continuing to leverage their strategic insights and industry knowledge. Rivera holds a BA in Industrial Psychology from the Interamerican University of Puerto Rico and is pursuing an MBA in Business Administration at Phoenix University of Puerto Rico.