Zainab A. has a diverse professional background, beginning as a Student Assistant at The University of Texas at San Antonio from September 2017 to December 2019, where support was provided for campus events and administrative tasks. Following this, Zainab served as Client Care Manager at Savant Realty Group in 2021, expertly managing client onboarding and lead conversion processes. Zainab later took on the role of Head of Operations, leading operational strategy and implementing a new CRM system to enhance client and employee interactions. In addition to experience at XENA Inc. in customer service and distribution, Zainab currently works as a Customer Experience Associate I at Conduent, starting in August 2024. Zainab holds a Bachelor of Arts in Psychology from The University of Texas at San Antonio and is pursuing dual Master’s degrees in Business Administration and Health Administration from the University of Houston-Clear Lake.
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