Christopher Arena

Christopher Arena is a Senior IT Specialist at Con Edison since January 2013, with a foundational experience in customer support and technical roles. Prior to this position, Christopher worked as a Customer Support Analyst at Mount Sinai Medical Center from June 2006 to January 2013, offering Level II/III support in a Novell/Active Directory user environment, including on-call support for executive offices. Between June 2005 and June 2006, Christopher served as a Desktop Support Technician at The Computer Merchant, providing support in a large Windows environment and managing user requests. Christopher's career began with a Web Developer Internship at SUNY Plattsburgh, where website development was undertaken using PHP/HTML and database integration. Academic credentials include a B.S. in Computer Science from the State University of New York at Plattsburgh and a certification in System Administration, Networking, and Support from New Horizons.