Nick Walker is a seasoned professional with extensive experience in customer analytics and program management at Con Edison since May 2016, where responsibilities include serving as the Product Owner for an omni-channel customer data analytics program aimed at enhancing business intelligence and customer experience. Previously, Nick held positions such as Senior Planning Analyst and Senior Analyst in Customer Operations, focusing on customer experience research and data analysis. Prior roles include consulting in business development at LogCheck, managing business development at Strategic Building Solutions, and various roles in sales and admissions across different organizations. Nick holds a Master of Science in Sustainability Management from Columbia University, completed a Data Analytics program at General Assembly, and earned a Post Graduate Diploma in Urban History from the University of Leicester, along with a Bachelor of Arts in Sociology from the University at Buffalo.
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