Richard Berger is an experienced IT professional with a diverse background in support and analysis roles. Currently serving as a Specialist on the Business, Process, and Technology team at Con Edison since April 2014, Richard specializes in training, user support, and managing projects, particularly for the Westchester Region. Previous positions include roles at Xylem Inc. and Eden Technologies, focusing on system support and migrations, and at Landauer Metropolitan Inc., where extensive responsibilities included service desk coordination and system administration for a large user base. Richard's career started at Robeco USA, providing support on a Windows NT platform, complemented by certification in Help Desk professionalism.
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