Alex Schmid possesses extensive experience in technology and customer success engineering, with a background in both consultancy and technical roles. Notable positions include Senior Consultant for Middleware at Northern Trust Corporation, where Alex specialized in monitoring solutions, and various leadership roles at Confluent, culminating as Senior Manager of Customer Success Engineering. Previous roles at New Relic, Inc. involved multiple titles, including Principal Technical Account Manager and Solutions Architect. Early career experience includes working as a Campus Safety Officer at Joliet Junior College and a Summer IT Intern at AT&T, where Alex developed ETL scripts in a UNIX environment. Alex holds a Bachelor's Degree in Computer Science from the University of St. Francis and a Master's Degree in Information Systems, Database Administration from DePaul University.
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