Daniel Cooper is an experienced business systems engineer currently serving as a Staff Business Systems Engineer at Confluent since March 2019, with a history of progressively responsible roles including Senior Customer Systems Engineer and Support Systems Analyst. Prior experience includes a role as Zendesk Administrator/Senior Technical Consultant at Larsen & Toubro Infotech Ltd, where Daniel led significant migrations and initiatives to enhance customer support systems. Daniel's background also features extensive workforce management expertise from Apollo Education Group, managing teams and implementing Agile practices, along with a strong foundation in technical support and military experience as a Military Police in the Army National Guard. Educational achievements include a Master’s degree in Management and a BS in Information Technology specializing in Web Design from the University of Phoenix.
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