Erik Javier is a seasoned IT professional with extensive experience in technical support and project management across various organizations. Currently serving as a Senior IT Support Engineer III at Confluent since July 2021, Erik provides comprehensive assistance to users, manages technical projects via JIRA, and administers SaaS applications. Previous roles include Lead IT Support Engineer at NC Flooring Group, providing IT support and executing significant projects such as data migration and network setup, and Responsive Support Technician II at Kinetix Technology Services, where Erik delivered high-level support to over 130 clients. Additional experience includes supporting hardware and software issues at Walmart Global eCommerce and providing technical assistance at SoFi. Erik holds an Associate of Science in Network Systems Administration from DeVry University.
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