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Francois Hotte

Enterprise Customer Success Manager

Francois Hotte is an experienced professional in customer success and marketing with a diverse background spanning over 18 years. Currently serving as an Enterprise Customer Success Manager at Confluent since August 2022, Francois previously held positions including Customer Success Manager EMEA at SpeachMe and Head of Customer Success Management at iAdvize, where responsibilities included defining client success paths and standardizing success plans. Prior roles featured a focus on digital marketing strategy as Web Marketing Manager at Verywear and Marketing Manager at Group NBT, with a strong emphasis on developing marketing strategies, managing budgets, and enhancing customer experiences. Francois began the career with customer service roles at Active 24 and Group NBT, complemented by a Bachelor’s degree in Sales and Marketing from Audencia.

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