Mike Prince is currently the Director of Technical Support Engineering at Confluent, where they leverage their passion for developing high-performing teams and matching individuals with their strengths. With a diverse background that includes roles in support, development, and QA, Mike has successfully led projects using Agile Scrum, Kanban, and waterfall methodologies. Previously, they held significant positions at Cisco as an Escalation Manager and Software Development Manager, while also gaining experience at companies like Allied Telesis and IBM. A lifelong learner, Mike is committed to the technology industry and enjoys mentoring and giving back to the community. They are pursuing a Bachelor of Science in Computer Science at North Carolina State University.
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