Ross Hayden is a Technical Support Engineer at Confluent since May 2023, bringing a wealth of experience in application support and software development. Prior to this role, Ross served as a Senior Application Support Engineer at Bankable from October 2021 to May 2023, and held the position of Junior Software Developer at M&Co for a brief period in 2021. Ross's career began with a technical support role at Cloud Commerce Group, where responsibilities included prioritizing and resolving third-line support incidents, followed by roles at DPD Ireland as a Gazzing Operative and Sorter, and a QA Engineer during a work placement focused on system testing of a customer portal. Ross's earlier experience includes a retail assistant position at Smyths Toys Superstores. Educationally, Ross holds a Bachelor of Science in Computer Software Engineering from Technological University of the Shannon, Athlone Campus, completed in 2020.
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