Stephen Ermann is a seasoned professional with extensive experience in technical architecture, sales engineering, and customer success across multiple sectors. Currently serving as a Senior Customer Success Technical Architect at Confluent since January 2024, Stephen previously worked as a Senior Sales Engineer at Snowflake, where the focus was on the Data Cloud. Earlier roles include serving as a sales specialist at Red Hat, where assistance was provided to enterprise customers using Open Source technologies, as well as an Account Executive at Dell Technologies. Stephen's background also includes leadership positions at Tableau Software, FACT Software, and previous tenures at notable firms such as Banque Edouard Constant and Microsoft Switzerland. Academic credentials include a Global Executive MBA from INSEAD and a Master’s Degree in Economics from HEC Lausanne. Additionally, Stephen has enhanced communication skills through Toastmasters programs.
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