Bahareh Pineiro is an experienced professional in customer success management, currently serving as a Senior Enterprise Customer Success Manager at Conga and a Technical Enterprise Customer Success Manager at Novi. With a strong background in managing enterprise accounts, Bahareh has developed strategies focused on onboarding, adoption, retention, and growth, including creating a customer health scoring model. Previous roles include Senior Strategic Enterprise Customer Success Manager at PFL.com, where Bahareh aligned marketing automation solutions with business objectives, and Senior Enterprise Customer Success Manager positions at Sendoso and Jobvite, overseeing multi-million dollar portfolios. Notable earlier experience includes managing customer experience initiatives at Sonim Technologies and success operations at Trimble Navigation, along with a technical support role at Lockheed Martin. Bahareh holds a Bachelor of Business Administration in Information Technology from Penn Foster University and additional certifications in medical assistance and communications.
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