Michael Lacides currently serves as the Technical Support Team Lead and EMEA Business Analyst at Conga since November 2016, focusing on enabling Salesforce users to efficiently manage data, create documents, and streamline workflows with automation. Prior to this role, Michael worked as an IT / Telco Executive at Montreal Associates from December 2015 to October 2016, where responsibilities included overseeing systems, ensuring data security, and managing operational processes. Michael's earlier experience as an Application Support Analyst at SThree plc from December 2012 to October 2015 involved providing application support, managing customer queries, and serving as a liaison between business and technical teams while handling reporting and SAP testing.
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