Paola Dipalma

Paola DiPalma is a seasoned professional with over a decade of experience at Conga, where roles have included VP of Global Technical Support, VP of Customer Success, and Senior Director of Global Customer Support. Paola leads the Technical Customer Success team, ensuring high-quality, enterprise-grade support for customers while also managing the New Business and Customer Success analyst teams. Prior to Conga, Paola worked as an IT Consultant/Business Analyst at PLDP Consulting, and as a Systems Operations Analyst and Manager at Educational Housing Services, showcasing a strong background in technology and customer service. Early career experience includes serving as an Information System Administrator at Repsol YPF in Argentina. Paola holds a Bachelor’s degree in Computer Science from Universidad Nacional de La Plata.