Shefa Sider is a seasoned professional in customer success and sales with extensive experience in technical guidance and client engagement. Currently serving as a Senior Customer Success Engineer at Conga since April 2021, Shefa excels in bridging technical expertise with customer outcomes, providing tailored solutions to meet diverse client needs. Prior roles include positions at REVGEN, where Shefa led a sales team to surpass monthly goals and facilitated CRM training, and Greystar, achieving significant sales milestones as an Assistant Community Manager. With a foundation in community management and leasing from PRG Real Estate and Tazza Kitchen, Shefa possesses a strong ability to develop relationships and drive revenue. Shefa holds an Associate's degree in Art/Art Studies from Wake Technical Community College.
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