Joost van Ham

Joost van Ham is a Principal Consultant at Coniche, where they focus on enhancing customer interactions by leveraging technology and AI. Joost has previously held roles in customer engagement and strategic consulting at various organizations, including VANAD Engage and CRM Partners, where they led projects aimed at improving customer experiences. They earned an MSc (Ir.) from Eindhoven University of Technology and have participated in several training programs to further their expertise in business improvement and knowledge management. Joost combines insights and innovation to help organizations create meaningful connections with their customers.