John Harding is an accomplished Operational Process Management Consultant currently with Connect44, alongside owning Hoplite Systems Limited since 2008. With extensive experience across various roles, John has demonstrated expertise in event, incident, problem, change, and service management, as well as service process analysis and re-engineering. Significant previous positions include Service Assurance Manager at Mobile Broadband Network Ltd, Process Manager/Architect at Huawei, and Service Transition Manager at Virgin Media. John has contributed to pivotal projects such as Project Chariot, enhancing operational processes for major telecommunications companies. Notable accomplishments include collaborating with key stakeholders to define requirements and deliverables for complex service management initiatives.
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