Michael Payne is a Customer Success Manager at Connectbase, where they apply 26 years of experience in telecoms to drive top revenue growth and enhance customer satisfaction. Previously, they managed EMEA Carrier Relations at Cogent Communications, focusing on access strategy and contract negotiations. Michael has held various roles at Sprint, including Customer Project Manager and Purchasing & Vendor Manager, and contributed to EMEA Local Access strategy and pricing at T-Mobile. They earned a BA Hons in Communication Studies from Coventry University.
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