Jacqui Ball is an experienced Customer Success Manager with a demonstrated history of improving client relationships and operational efficiency. Currently serving as a Customer Success Manager at Connecteam since November 2024, Jacqui previously held the position of Enterprise Customer Success Manager at ShiftMed, fostering strong relationships with enterprise-level clients. In earlier roles, significant contributions included enhancing the onboarding process at BikeExchange USA and supporting a substantial customer portfolio at Compass, managing over $480M in sales volume. Jacqui began a career in marketing as a Marketing Manager at Whitman Fine Properties, overseeing rebranding efforts. Jacqui holds a Bachelor of Science degree in Political Science, Philosophy & Religion with a focus on Pre-Law from Truman State University.
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