Abbey Ulrich

Abbey Ulrich is a seasoned professional with over a decade of experience in business transformation and customer service. Currently serving as a Sr. Business Transformation Analyst at Connection since November 2025, Ulrich previously held multiple roles at Veritiv Corporation from June 2014 to November 2025, including Lead IT Business Analyst and Sr. Business Systems Analyst. Noteworthy contributions include the development of training programs for system conversions and management of customer service teams. Prior roles at International Paper involved supporting premier accounts and assisting with reporting, while earlier experience as a New Media Intern at Hubbard Broadcasting showcased skills in digital content creation. Abbey Ulrich graduated with a degree in Journalism from the University of Cincinnati, further complemented by studies at Eastern Michigan University.