Dan Ortiz has extensive experience in digital workspace and cloud managed services, currently serving as the Director of the Digital Workspace Center of Excellence at Connection since August 2011. With a strong focus on thought leadership and industry trend analysis, Ortiz has successfully managed key initiatives such as the Azure Expert MSP audit and multiple go-to-market campaigns. Prior roles include senior and managerial positions within Microsoft Customer Success, where Ortiz led a 42-member team, exceeded multi-billion dollar revenue targets, and achieved significant cloud adoption growth. Previously, Ortiz worked at IBM as a Territory Account Executive and Technical Sales Engineer, overseeing operations across six states and conducting technical workshops for major multinationals. Ortiz is pursuing a Master of Business Administration at Southern New Hampshire University, complementing a Bachelor of Science in Information Science from Florida State University.
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