John Petrocci

Client Technician, LCS Managed Service at Connection

John Petrocci possesses extensive experience in information technology, with a solid track record in supporting various organizations. Currently employed as a Client Technician at Connection, John is involved in Office 365 migration support and administrative tasks for a prominent children's hospital in Pennsylvania. Previously served as Information Technology Manager at British International School Chicago, managing technology systems including a fleet of Apple and Windows devices. Other roles have included Service Desk Technician at McCalla Raymer Leibert Pierce, LLC, and Senior Field Technician II at Realogy Holdings Corp., providing support for numerous agents and office locations. With a career spanning roles in consulting, support, and management at institutions like Northwestern University and Booz & Company, John has developed a comprehensive skill set in both hardware and software environments. Educationally, John holds a BA in Computers and History from Eastern Illinois University and an AA from Elgin Community College.

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