Johnnie Johnson is an experienced IT professional with a strong background in service desk support and customer service. Currently holding the position of Service Desk Technician at Grainger since September 2021, Johnnie also serves in the same role at Connection since June 2017. Previous experience includes positions as a Quality Assurance Monitor at Florida Blue, Customer Service Representative at Convergys, and Provider Services Manager/Provider Support Specialist at Payspan, Inc. Additionally, Johnnie has expertise as a CIS Specialist & TRC Specialist at Citizens Property Insurance Corporation and Help Desk/Billing Supervisor at AOL. Educational qualifications include an Associate of Arts and Sciences degree in Computer and Information Sciences, Systems Analyst, and an Associate of Arts and Sciences in General Studies from NVCC, as well as a diploma in Spanish from Herndon High School.
This person is not in any teams
This person is not in any offices