Melissa Hickman is an experienced professional in operations and customer service, currently serving as a Subscription Operations Specialist at Connection since January 2018, with prior roles in licensing operations. Additional experience includes consulting for Scentsy, Inc. and PartyLite, as well as various customer service and management positions at Bob's Discount Furniture and Walgreens, where responsibilities included escalations management, problem solving, and upselling. Melissa began a career in education as the Head Nursery Attendant at Christ the King Lutheran Church, where responsibilities encompassed safety management, inventory control, and educational activities for young children. Melissa holds a Bachelor of Science in Business Management from Rivier University and a high school diploma focused on education from Nashua High School South.
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