Michael Needleman has extensive experience in technical support and project management, currently serving as a Solution Center Specialist at Connection since October 2023, after transitioning from a Senior Services Analyst role. With a career spanning over two decades, Needleman has progressed through various positions, including Project Manager and Project Coordinator, where responsibilities involved team management and operations oversight. Earlier roles included Senior Technical Solutions Consultant at Connection and Quality Assurance Supervisor at Telvista Inc., showcasing expertise in both technical solutions and quality assurance in customer support environments. A graduate of Green Mountain College with a BS in Recreation and Leisure Studies, Needleman is well-rounded with strong problem-solving and leadership skills.
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