ConnectWise
Alex Carter has extensive experience in technical support and management within the technology and healthcare sectors. Currently serving as Sr. Manager of Software Support at ConnectWise since January 2015, Alex has also held roles such as Premium Support Manager, Team Lead, and Technical Support Analyst. Prior experience includes positions as Field Technician/Engineer and IT Procurement Administrator at American Health Network, as well as Technical Support Specialist at Experian. Alex holds a Bachelor of Science in Informatics from Indiana University Bloomington and a Master of Business Administration in Cybersecurity Management from Saint Leo University.
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ConnectWise
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Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.