Alex Chacko is an experienced Senior Product Manager at ConnectWise since October 2019, specializing in cybersecurity, with key responsibilities including the development of subscription billing systems and product strategies for Endpoint Detection and Response (EDR) products. Prior to this role, Alex spent over 12 years at Continuum Managed Services, progressing through various positions such as Product Manager, Service Delivery Manager, Sr. Team Leader, and Team Manager, leading initiatives in IT Service Management, technical support, and service delivery operations. Alex holds an Executive Management Development Programme in Project Management from the Indian Institute of Management, Kozhikode, a Bachelor of Science in Physics from The Wilson College, and a Business Analytics Certification from Dun & Bradstreet.
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