Avinash Ranadive

Avinash Ranadive has extensive experience in IT service management and team leadership. Currently serving as Service Delivery Team Manager at ConnectWise since July 2013, Avinash is responsible for governing service level agreements, managing escalations, addressing partner complaints, and driving process adherence and productivity. Prior to this role, Avinash worked as a Senior ITSM Consultant at Xoriant, where a support system was implemented for a client in the retail domain, and as a Senior Global IT Executive at SYSTIME, focusing on IT service management and application support. Earlier career experience includes a position as a Quality Assurance Professional at Sitel from 2005 to 2008.