Connor Shinsky is a Help Desk Engineer at ConnectWise since January 2019, bringing valuable technical support experience. Prior roles include Fraud Investigator and Customer Relations Specialist at AMERICAN EAGLE OUTFITTERS INC. from August 2018 to January 2019, and Desktop Support Intern at Kent State University from August 2014 to May 2018, where responsibilities included troubleshooting technical issues and assisting with software updates. Connor holds dual Bachelor of Business Administration degrees in Computer Information Systems and Finance from Kent State University, completed in October 2018. Additionally, a brief tenure as a Food Runner at Hudsons catering in 2015 provided early customer service experience.
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