Eben Marks

Eben Marks is a seasoned professional with extensive experience in customer success and product management. Currently serving as a Product Owner at ConnectWise, Eben focuses on PSA/Asio finance modules. Previously, as a Senior Partner Success Associate, significant contributions were made towards partner success and the integration of SmileBack into ConnectWise post-acquisition. At SmileBack, Eben led customer success initiatives, managed support, and provided valuable insights to the product team. Early career roles included Customer Experience Specialist at Pixsy Inc., where notable projects reduced support requests and enhanced customer engagement. Eben's background also includes media-related positions and various educational achievements in history, digital photography, and service design.