Ganesh Khatale is a Senior Technical Support Specialist at ConnectWise since May 2022, focusing on promptly resolving customer issues and minimizing server downtime. Previous experience includes serving as a Windows System Administrator at Mahindra Group, where responsibilities involved training new team members on Office 365 and managing Microsoft Identity Manager. As an L2 Technical Support Engineer at WNS Global Services SA, Ganesh improved resolution time significantly through collaboration on complex issues. Earlier roles at Mahindra Group and multiple IT service companies involved providing desktop support, ensuring high first-contact resolution rates, and maintaining meticulous documentation. Ganesh holds an MBA from Yashwantrao Chavan Maharashtra Open University and a degree in Information Technology from Savitribai Phule Pune University.
This person is not in any teams
This person is not in any offices