ConnectWise
Garrett Black has a diverse background in IT and customer support, currently holding multiple roles at ConnectWise since July 2018, including AV Engineer, End User Computing Specialist, and Help Desk Specialist. Prior experience includes work as a Field Technician at Unisys, where responsibilities involved repairing computers in both residential and corporate settings. Additional roles include IT Consultant at Hurricane Technologies, Field Marketing Specialist at Upstate Farms, and various positions at Ontario Parks and Recreation, including Day Camp Supervisor and Day Camp Counselor. Garrett Black earned a Bachelor of Science degree in Computer and Information Sciences from the State University of New York at Fredonia between 2010 and 2014.
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ConnectWise
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Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.