ConnectWise
Gracie Herrera, CCFE, is a seasoned Customer Service/Project Manager with over 10 years of experience in problem analysis, procedure development, and innovative solution implementation. Currently serving as a Partner Success Manager at ConnectWise since July 2020, Gracie previously held the position of Customer Support Manager at Softrim Corporation from February 2007 to July 2020, where responsibilities included managing and maintaining client relations. Gracie holds a Bachelor's degree in Health Information Management from Rasmussen University.
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ConnectWise
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Born out of a single software solution designed to help MSPs gain control of their help desk and billing, ConnectWise has grown into a robust platform of software built for technology solutions providers (TSPs) to run their entire as-a-service business.