Jim W.

Jim W. has extensive experience in management and project delivery within the technology and consulting sectors. Currently serving as Manager of Professional Services at ConnectWise, Jim leads a team focused on onboarding and implementation services for North American clients. Previously, Jim held several management positions at ConnectWise, including roles in partner care and project enablement, driving retention and facilitating successful service delivery. Prior experience includes a Solutions Director role at Omni Strategic Technologies, where Jim provided strategic advisory services and managed IT projects, as well as various project management roles in other organizations such as OfficeMax, Grant Street Group, and LandAmerica. Jim's career has been marked by a consistent focus on improving customer satisfaction and operational efficiency through effective team leadership and strategic planning. Educational background includes studies at West Liberty University and Virginia Tech, along with project management certification preparation.