Kevin McDermott is an experienced IT professional with a diverse background in software consulting and systems management. Currently serving as a Senior Software Consulting Specialist at ConnectWise since June 2013, Kevin specializes in assisting partners with the installation and configuration of CW AUTOMATE/ASIO RMM, ensuring high partner satisfaction through effective communication and consulting. Previous roles include Software Consulting Engineer and Application Support Engineer III at ConnectWise, as well as I.T. Manager at Co-ordinated Benefit Plans, where Kevin managed server systems and IT support for a sizable staff. Additional experience includes I.T. Director positions and technical roles across various companies, highlighting expertise in system implementations, configurations, and remote support in Windows server environments. Kevin's education includes studies at St. Petersburg College and Tallahassee State College, supplemented by various technology training and certifications.
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