Marvin Benito has a solid background in technical support and help desk services, currently serving as a Help Desk Service Documentation Specialist and Information Technology Help Desk Technician at ConnectWise since May 2021. Prior to this role, Marvin worked as a Technical Support Engineer at Sutherland, focusing on 8x8 Tier 2 Technical Support from August 2020 to May 2021, and also served as a Technical Support Specialist at RingCentral in 2020, managing technical support for over 20 lines of business. Earlier in Marvin's career, from February 2016 to May 2019, training was provided as a Technical Foundation/Product Specific Trainer at Sutherland for the 8x8 product line.
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