Nolan Pinto

Nolan Pinto is a seasoned professional with extensive experience in partner care and technical support, currently serving as the Senior Manager of Partner Care at ConnectWise since July 2015. In this role, Nolan Pinto sets team goals, manages experienced professionals, influences policy implementation, and leads cross-functional communication to enhance operational efficiency. Previous positions include Manager and Senior Partner Care Manager at ConnectWise, where responsibilities encompassed driving partner satisfaction, managing escalations, and implementing service delivery improvements. Earlier in the career, Nolan Pinto held various roles in customer service and technical support at organizations such as Bank of America and WNS Global Services. Nolan Pinto holds a Bachelor of Commerce degree from the University of Mumbai and has developed a solid foundation in service delivery optimization and stakeholder engagement throughout the career.